Each state has a Department of Insurance which licenses and monitors insurance companies, including managed care plans. If you have a complaint about a company or questions about insurance laws in your state, call your state’s office at the number provided below.
(Information input June 1996)
ALABAMA
Insurance Department
Consumer Service Division
135 South Union Street
P.O. Box 30335I
Montgomery, AL 36130-3351
334-269-3550
ALASKA
Division of Insurance
3601 “C” Street, Suite 1324
Anchorage, AK 99503
907-269-7900
ARIZONA
Insurance Department
Consumer Affairs Division
2910 N. 44th St.
Phoenix, AR 85018
602-912-8444
ARKANSAS
Insurance Department
Seniors Insurance Network
1123 S. University Avenue, Suite 400
Little Rock, AR 72204
800-852-5494
CALIFORNIA
Insurance Department
Consumer Services Division
300 Capitol Mall
Sacramento, CA 95814
916-445-5544
COLORADO
Insurance Division
1560 Broadway, Suite 850
Denver, CO 80202
303-894-7499 ext. 356
\CONNECTICUT
Insurance Department
P.O. Box 816
Hartford, CT 06142-0816
203-297-3800
DELAWARE
Insurance Department
Rodney Building
841 Silver Lake Blvd.
Dover, DE 19904
800-282-8611
302-739-4251
DISTRICT OF COLUMBIA
Insurance Departrnent
Consumer & Professional Services Bureau
441 4th Street NW, Suite 850 North
Washington, D.C. 20001
202-727-8000
FLORIDA
Department of Insurance
200 E. Gaines Street
Tallahassee, FL 32399-0300
904-922-3100
GEORGIA
Insurance Department
2 Martin L. King, Jr., Dr.
716 West Tower
Atlanta, GA 30334
404-656-2056
GUAM
Insurance Division
Department of Revenue & Taxation
P.O. Box 23607
GMF Barrigada Guam 96921
671-475-5000
HAWAII
Dept. of Commerce and Consumer Affairs
Insurance Division
P.O. Box 3614
Honolulu, HI 96811
808-586-2790
IDAHO
Insurance Department
SHIBA Program
700 W. State St., 3rd Fl.
Boise, ID 83720-0043
208-334-4350
ILLINOIS
Insurance Department
320 W. Washington St., 4th Floor
Springfield, IL 62767
217-782-4515
INDIANA
Insurance Department
311 W. Washington St., Suite 300
Indianapolis, IN 46204
800-622-4461
317-232-2395
IOWA
Insurance Division
Lucas State Office Bldg.
E. 12th & Grand Sts., 6th Floor
Des Moines, IA 50319
515-281-5705
KANSAS
Insurance Department
420 S.W. 9th Street
Topeka. KS 66612
800-432-2484
913-296-3071
KENTUCKY
Insurance Department
215 W. Main Street
P.O. Box 517
Frankfort, KY 40602
502-564-3630
LOUISIANA
Department of Insurance
P.O. Box 94214
Baton Rouge, LA 70804-9214
800-259-5301
504-342-5301
MAINE
Bureau of Insurance
34 State House Station
Augusta, ME 04333
207-624-8475
MARYLAND
Insurance Administration
Complaints and Investigation Unit – Life & Health
501 St. Paul Place
Baltimore, MD 21202-2272
410-333-2793
410-333-2770
MASSACHUSETTS
Insurance Division
Consumer Services Section
470 Atlantic Ave.
Boston, MA 02210-2223
617-521-7777
MICHIGAN
Insurance Bureau
P.O. Box 30220
Lansing, MI 48909
General Assistance: 517-373-0240
Senior Issues: 517-335-1702
MINNESOTA
Insurance Department
Department of Commerce
133 E. 7th Street
St. Paul, MN 55101-2362
612-296-4026
MISSISSIPPI
Insurance Department
Consumer Assistance Division
P.O. Box 79
Jackson, MS 39205
601-359-3569
MISSOURI
Department of Insurance
Consumer Services Section
P.O. Box 690
Jefferson City, MO 65102-0690
800-726-7390
314-751-2640
MONTANA
Insurance Department
126 N. Sanders
Mitchell Bldg., Rm. 270
P.O. Box 4009
Helena, MT 59601
406-444-2040
NEBRASKA
Insurance Department
Terminal Building
941 “O” St., Suite 400
Lincoln, NE 68508
402-471-2201
NEVADA
Department of Business & Industry
Division of Insurance
1665 Hot Springs Rd., Ste. 152
Carson City, NV 89710
800-992-0900
702-687-4270
NEW HAMPSHIRE
Insurance Department
Life and Health Division
169 Manchester St.
Concord, NH 03301
800-852-3416
603-271-2261
NEW JERSEY
Insurance Department
20 West State Street
Roebling Building
CN 325
Trenton. NJ 08625
609-292-5363
NEW MEXICO
Insurance Department
P.O. Drawer 1269
Santa Fe, NM 87504-1269
505-827-4601
NEW YORK
Insurance Department
160 West Broadway
New York, NY 10013
212-602-0203
Outside of New York City: 800-342-3736
NORTH CAROLINA
Insurance Department
Seniors’ Health Insurance
Information Program (SHIIP)
P.O. Box 26387
Raleigh, NC 27611
Consumer Services: 800-662-7777
SHIIP: 919-733-0111
NORTH DAKOTA
Insurance Department
Senior Health Ins. Counseling
600 E. Boulevard
Bismarck, ND 58505-0320
800-247-0560
701-328-2440
OHIO
Insurance Department
Consumer Services Division
2100 Stella Court
Columbus, OH 43215-1067
800-686-1526
614-644-2673
OKLAHOMA
Insurance Department
P.O. Box 53408
Oklahoma City, OK 73152
800-522-0071
405-521-2828
OREGON
Dept. of Consumer & Business Services
Senior Health Insurance Benefits Assistance
350 Winter St., NE, Rm. 440
Salem, OR 97310
800-722-4134
503-378-4484
PENNSYLVANIA
Insurance Department
Consumer Services Bureau
1321 Strawberry Square
Harrisburg, PA 17120
717-787-2317
PUERTO RICO
Office of the Commissioner of Insurance
P.O. Box 8330
San Juan, PR 00910-8330
809-722-8686
RHODE ISLAND
Insurance Division
233 Richmond St., Suite 233
Providence, RI 02903-4233
401-277-2223
SOUTH CAROLINA
Department of Insurance
Consumer Services Section
P.O. Box 100105
Columbia, SC 29202-3105
800-768-3467
803-737-6180
SOUTH DAKOTA
Insurance Department
500 E. Capitol Avenue
Pierre, SD 57501-5070
605-773-3563
TENNESSEE
Dept. of Commerce & Insurance
Insurance Assistance Office, 4th Floor
500 James Robertson Pkwy.
Nashville, TN 37243
800-525-2816
615-741-4955
TEXAS
Department of Insurance
Complaints Resolution, (MC 111-lA)
333 Guadalupe St. (78701)
P.O. Box 149091
Austin, TX 78714-9091
800-252-3439
512-463-6515
UTAH
Insurance Department
Consumer Services
3110 State Office Bldg.
Salt Lake City, UT 84114-6901
800-439-3805
801-538-3805
VERMONT
Dept. of Banking & Insurance
Consumer Complaint Division
89 Main Street, Drawer 20
Montpelier VT 05620-3101
802-828-3302
VIRGINIA
Bureau of Insurance
1300 E. Main Street
Richmond, VA 23219
804-371-9691
800-552-7945
WASHINGTON
Insurance Department
4224 6th Ave., SE, Bldg. 4
P.O. Box 40256
Lacey, WA 98504-0256
800-397-4422
360-407-0383
WEST VIRGINIA
Insurance Department
Consumer Service
2019 Washington St., E
P.O. Box 50540
Charleston, WV 25305-0540
304-558-3386
800-642-9004
Hearing impaired: 800-435-7381
WISCONSIN
Insurance Department
Complaints Department
P.O. Box 7873
Madison, WI 53707
800-236-8517
608-266-0103
WYOMING
Insurance Department
Herschler Building
122 W. 25th Street
Cheyenne, WY 82002
800-438-5768
307-777-7401
